Pre-information form
What you need to know before ordering: seller, product, price, delivery and right of withdrawal.
Seller
———, MERSIS ———, tax office ———, tax number ———.
Address: ———. Phone: ———. Email: ———.
Food business registration number: ———.
Product and price
The essential characteristics of the products, batch information and laboratory values are shown on the relevant product page. The sale price includes taxes; shipping is shown separately at checkout.
Prices are set separately for each currency; the order is formed in the currency and amount shown at checkout.
Payment and delivery
Payment is taken by card with 3D Secure verification domestically, and by card and local payment methods abroad. Card details are not passed to the seller; they are processed directly by the payment institution.
Delivery time and shipping cost depend on the country and the weight of the parcel; they are calculated and shown at checkout.
Withdrawal and returns
You have the right to withdraw within fourteen days of delivery. For opened food products this right cannot be used, for health and hygiene reasons.
Returns are sent to ———. When the right of withdrawal is used, the return shipping cost is borne by the seller.
This text covers the standard clauses; it needs review by a legal adviser before going live.